Frequently Asked Questions

Bexenford aggregates market data from multiple exchanges into a single dashboard and applies automated analysis to help you spot patterns, track positions, and stay informed without needing to log into separate platforms. It is a monitoring and decision-support tool, not a trading or portfolio management service.

No. Bexenford does not place orders, manage funds, or execute trades. It provides data, analysis, and alerts to support your own decision-making. Any trading activity you carry out is done independently through your own brokerage or exchange accounts.

Bexenford is designed to connect with a range of commonly used exchanges and data sources so you can view multiple markets from one interface. Exact coverage depends on your account configuration and the integrations enabled for your use case — this is discussed during onboarding.

Bexenford is built primarily for investors who already follow multiple markets and want a more efficient way to monitor them remotely. It assumes a working familiarity with how exchanges and trading data function, though the dashboard itself is designed to be straightforward to navigate.

We follow general good-practice measures around access control and data handling for connected accounts. We recommend reviewing our Privacy Policy for details on how information is collected and used, and contacting us directly if you have specific security questions before connecting any account.

The dashboard is built to be accessible from a standard web browser, which generally includes mobile and tablet devices. Experience may vary depending on your device and connection, since the interface is optimised primarily for larger screens.

You can request access through the "Request access" button in the navigation bar or get in touch via our contact page. From there, our team will walk you through setup, including which data sources and integrations are relevant to your monitoring needs.

Availability of trials or demonstrations can vary. The best way to find out current options is to reach out directly through the contact page — we can discuss what's appropriate for your situation.

Bexenford can surface notifications based on the data patterns and thresholds relevant to the markets you're tracking. The specific types of alerts available depend on your configuration and the exchanges connected to your dashboard.

Yes, arrangements can typically be adjusted or ended by contacting our team. Specific terms regarding cancellation and account changes are outlined in our Terms of Service.

No. Bexenford provides data aggregation and analysis tools intended to support your own research and decision-making process. Nothing presented within the dashboard should be interpreted as personalised financial, investment, or trading advice.

For anything not covered here, please visit our contact page, where you can reach our team directly with specific questions about your account or use case.